Privacy and Security Policy


We have created this privacy statement in order to advise you on our commitment to privacy. At Hotels that Help (the "Company"), we want you to feel comfortable using our website. We will never willfully sell, trade, rent, disclose or make available personally identifiable information about you to any third party without first receiving your permission, except when we believe in good faith that the law requires it, or to protect the rights or property of the Company.

The following discloses how we gather information about our customers for our web site.

When you visit our website, your computer exchanges information with other computer systems in order to display pages, select specific information and enable you to buy products and services. During this exchange, the Company gathers information only to:

  • Fulfill your requests accurately and quickly.
  • Identify ways we can improve our site to enhance your visit.

How Hotels that Help protects your transaction

We use state-of-the-art technology to protect your data from unauthorized third parties. In other words, this site has security measures in place to protect the loss, misuse and alteration of the information under our control. Currently the Company, via its ISP, uses Secure Socket Layer (SSL) software to protect your data. SSL encrypts any personal information transmitted over the Internet. In addition, the servers of our service provider are protected by a firewall to prevent unauthorized access to stored information. At no time is your payment information or any personal data transmitted to a third party for verification or processing other than to your credit card company, Authorize.net and our bank.

What information Hotels that Help gathers

During your visit, you may have the option of providing the following information that is stored in our systems:

  • Your e-mail or mailing address to receive receipts or special offers or other information you have requested.
  • Your phone number so we may contact you if you request, or if we have a question about information you've submitted. We will not call you or enable others to call you unsolicited.
  • Your user profile information.

Our site tracking program collects aggregate information about the number of visitors, types of browsers used, Internet Service Providers used, visit times and length, pages visited, referring pages and exit pages. This information helps us enhance our site so that visitors like you have a better experience.

Customer Support

The web site provides users the following options for changing and modifying information previously provided. You can make most changes to your account information using your account link on the site and entering your email address and password. If you are unable to make a change, send email to help@hotelsthathelp.org.




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